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Our Policies

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The Queer Resource Network (“QRN,” “we,” “us,” or “our”) is committed to protecting the privacy, dignity, and safety of individuals who interact with our programs, resources, and digital platforms.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

QRN operates as an initiative supported by Why We March and is guided by principles of consent, care, transparency, and community accountability.

1. Accountability

QRN is responsible for personal information under its control and has designated responsibility for ensuring compliance with this Privacy Policy and Canadian privacy legislation.

Questions or concerns related to privacy may be directed to us using the contact information in Section 11.

2. Scope of This Policy

This Privacy Policy applies to all QRN digital platforms and services, including but not limited to:

  • QRN websites and microsites

  • Digital resource libraries and downloadable materials

  • Email newsletters and mailing lists

  • Event registrations and program sign-ups

  • Surveys, feedback forms, and applications

  • Member, partner, or subscriber portals

  • Digital communications and outreach tools

This policy does not apply to third-party websites or platforms that may be linked from QRN services.

3. Identifying the Purposes for Collection

We collect personal information only for purposes that a reasonable person would consider appropriate in the circumstances, including to:

  • Deliver programs, services, and resources

  • Communicate with participants, partners, and subscribers

  • Register individuals for events or programs

  • Respond to inquiries or requests

  • Evaluate and improve our offerings

  • Meet legal, regulatory, or reporting obligations

Purposes for collection are identified at or before the time personal information is collected.

4. Consent

QRN obtains meaningful consent for the collection, use, and disclosure of personal information, except where otherwise permitted or required by law.

Consent may be:

  • Express, such as when you complete a form or opt in to communications

  • Implied, where the purpose is obvious and voluntarily provided

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.

5. Limiting Collection

We limit the collection of personal information to what is necessary for the identified purposes.

Information that may be collected includes:

a) Information You Provide Voluntarily

  • Name or chosen name

  • Email address

  • Organization name and role (if applicable)

  • Pronouns (optional)

  • Location (city, region, or country)

  • Registration, application, or participation details

  • Feedback, survey responses, or correspondence

We do not require individuals to disclose sexual orientation, gender identity, or other sensitive personal characteristics.

b) Automatically Collected Information

Our digital platforms may collect limited technical information such as:

  • IP address (where possible, anonymized)

  • Browser and device type

  • Pages visited and usage patterns

This information is used only for security, analytics, and platform improvement.

6. Limiting Use, Disclosure, and Retention

Personal information is used or disclosed only for the purposes for which it was collected, unless additional consent is obtained or required by law.

QRN does not sell, rent, or trade personal information.

Information may be shared only with:

  • Trusted service providers (e.g., web hosting, email tools) under confidentiality obligations

  • Funders or partners in aggregated or anonymized form only

  • Legal or regulatory authorities where required by law

Personal information is retained only as long as necessary to fulfill its purpose or meet legal requirements, after which it is securely deleted or anonymized.

7. Safeguards

QRN uses reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.

Safeguards include:

  • Secure digital platforms and service providers

  • Restricted access to personal information

  • Regular review of data handling practices

While no system can guarantee absolute security, we take privacy protection seriously and act promptly if concerns arise.

8. Accuracy

We make reasonable efforts to ensure that personal information is accurate, complete, and up to date for the purposes for which it is used.

Individuals may request corrections or updates to their information at any time.

9. Openness

QRN makes information about its privacy practices readily available through this Privacy Policy and responds openly to questions or concerns about personal information handling.

10. Individual Access

Upon request, and subject to limited legal exceptions, individuals have the right to:

  • Access their personal information

  • Be informed about how their information is used

  • Request corrections or updates

  • Withdraw consent or request deletion where applicable

Requests will be responded to within a reasonable timeframe.

11. Contact Information

For questions, concerns, or requests related to privacy, please contact:

Queer Resource Network
Email: support@whywemarch.lgbt

12. Changes to This Policy

QRN may update this Privacy Policy from time to time to reflect changes in legal requirements or organizational practices. Updates will be posted on our website with a revised “Last updated” date.

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